Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Staytunedrecordsfl@gmail.com. Please note that returns will need to be sent to the following address: 102 E Tarpon Ave, Tarpon Springs FL 34689

You can always contact us for any return question at Staytunedrecordsfl@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Staytunedrecordsfl@gmail.com.

We accept returns within 14 days of items that are: 
- Damaged and unopened
- Defective upon first use
- Unopened- not damaged or defective

The customer is responsible for shipping costs and we will issue refunds once the product arrives back to us. Please allow 2-3 business days for funds to arrive back on your original form of payment.